Shipping Policy



You can select shipping options during checkout. Refer to the table below for shipping options, estimated timelines and shipping costs. Additional shipping FAQs are also provided below.

Shipping Policy

We ship our orders via GDex. Orders are typically shipped out from our facilities within 1 to 2 business days after an order has been received. Order status updates and shipment tracking info will be provided via email. Orders will only ship within Malaysia.

Methods and Pricing of Shipping Available

Shipping Method Shipping Days
Standard 1 to 2 business days

All products will cover a flat rate shipping fee regardless of the box size and weight.

Location Expedited (Shipping Fee)
West Malaysia  RM18 
East Malaysia Please contact us for the shipping rate

Business days are Monday - Saturday only. Public holidays and Sunday are excluded in shipping days.



Delivery typically takes 1-2 business days.


Frequently Asked Questions

Where can I ship my order?

Orders can be shipped within Malaysia. We do not ship internationally. 

When exactly will I receive my order?

Once you select the shipping method during checkout and complete your order, the estimated delivery time will be listed in your order confirmation email.

Can I change the shipping address on my order?

If you contact us within 24 hrs of the order, we can try to change the location of the shipping address.

What about cases of failed delivery?

A shipment will be returned to us after the third delivery attempt. In the event your package is returned to us, you will incur a return shipping fee by the shipping carrier.

What about pricing and price reductions/corrections?

We reserve the right to change prices and make any price corrections for products at any time. Please understand that any price reduction and promotion will not be applied to orders placed before price reduction or outside of promotional period.